Oceanic intends to provide the
original purchaser of its products from Authorized
Oceanic Dealers with defect-free performance
during the specified warranty period.
We receive frequent
inquiries about our product distribution and
warranty terms. So that there may be no misrepresentation
of our warranty and service program terms, we
post the exact text found on the registration
forms.
All warranty and service program registrations
require both the dealer's and owner's signatures,
and other specific dealer and product information,
to be valid.
ONLY products
purchased from Authorized Oceanic Dealers
are eligible for ANY warranty or service
program coverage.
Products not purchased
from an authorized source MAY NOT be authentic,
be complete, have all design and production
updates, meet Oceanic's performance and quality
standards, and may have been tampered with.
2-Year Limited Warranty
1-Year Limited Warranty
Alliance Service Agreement
30-Day Satisfaction Guarantee
2-YEAR LIMITED
WARRANTY
(regulators, buoyancy compensators and
instruments)
Oceanic guarantees, to the original purchaser
only, that the equipment purchased is free of
defects in material and/or workmanship under
normal recreational scuba use for a period of
two years (2) from the date of comsumer purchase
from an Authorized Oceanic Dealer, provided proper
care and maintenance have been performed as prescribed
by the owner's guide or instruction card included
with the equipment. Should this product prove
to be defective for any reason (other than those
listed as limitations below) the product will
be serviced or replaced at Oceanic's sole discretion
at no charge (excluding shipping and handling).
This warranty shall be void if the registration
card is not completed and signed by both the
Authorized Oceanic Dealer and the product Owner,
and registered with Oceanic within 30 days of
purchase.
This warranty shall be void if the equipment
has been tampered with by a person (or persons)
not authorized by Oceanic to perform service,
or if the equipment is used for rental, military
or commercial purposes.
The warranty is non-transferable,and extends to the original purchaser only.
It is void if the equipment was purchased from anyone other than an Authorized
Oceanic Dealer.
WARRANTY CORRESPONDENCE
All correspondence regarding the equipment covered by this warranty agreement
or in direct reference to this warranty should be accompanied by a copy of
the original sales receipt and a copy of the owner's portion of the warranty
card.
LIMITATIONS
Warranty does not extend to cover theft, loss, or damage due to accident, abuse,
tampering, lack of maintenance, exposure to excessive temperature, extended
sunlight, or deteriorating chemicals. Service or modifications by any person
or persons other than an Authorized Oceanic Dealership voids the warranty.
Oceanic will not be responsible for recovery or replacement of the product
in the event of loss or theft. Oceanic, its Authorized International Distributors,
and Authorized Dealers make no other warranties, either expressed or implied,
orally, or in writing, with respect to any other warranty coverage except
those expressly stated within the preceding paragraphs. Oceanic will not
be held responsible for any agreements orally or in writing with the exception
of those expressly included in this warranty statement. This warranty registration
card and the terms contained herein supercede all statements contained in
any and all owner's guides, instruction cards, or other equipment literature
or catalogs. In no event will Oceanic, its Authorized International Distributors,
and Authorized Dealers be held responsible or liable for any personal injuries
resulting from the use of the covered equipment, or for any other damages,
whether direct, indirect, incidental, or consequential; even if Oceanic has
been advised of such damages.
INSTRUMENTS: Warranty does
not extend to plastic gauge faces, rubber boots,
HP hoses, O-rings, batteries, hose fitting corrosion,
or chrome loss.
REGULATORS: Warranty does not
extend to LP hoses, swivel or hose end O-rings,
mouthpieces, stress cracks due to spraying with
aerosols, rubber deterioration due to excessive
exposure or lack of maintenance, chrome loss,
or corrosion.
BUOYANCY COMPENSATORS: Warranty
does not extend to abrasion, punctures or cuts
to bladder material, or delamination due to exposure
to chlorine exposure.
1-YEAR LIMITED
WARRANTY
(masks, snorkels, fins, neoprene accessories, bags, accessories, wetsuits,
drysuits, vehicles, lighting, apparel and items that have received a full-factory
non-warranty service )
Oceanic guarantees, to the original purchaser
only, that the equipment purchased is free of
defects in material and/or workmanship under
normal recreational scuba use for a period of
one year (1) from the date of consumer purchase
from an Authorized Oceanic Dealer, provided proper
care and maintenance have been performed as prescribed
by the owner's guide or instruction card included
with the equipment. Should this product prove
to be defective for any reason (other than those
listed as limitations below) the product will
be serviced or replaced at Oceanic's sole discretion
at no charge (excluding shipping and handling).
This warranty shall be void if the registration
card is not completed and sent to Oceanic within
30 days of purchase.
This warranty shall be void if the equipment
has been tampered with by a person (or persons)
not authorized by Oceanic to perform service.
The warranty is non-transferable and extends to the original purchaser only
and is void if the equipment was purchased from anyone other than an Authorized
Oceanic Dealer.
WARRANTY CORRESPONDENCE
All correspondence regarding the equipment covered by this warranty agreement
or in direct reference to this warranty should be accompanied by a copy of
the original sales receipt and a copy of the owner's portion of the warranty
card.
LIMITATIONS
Warranty does not extend to cover damage from accident, abuse, tampering, lack
of maintenance, theft or loss. Service or modifications by any person or
persons other than an Authorized Oceanic Dealership voids the warranty. Oceanic
will not be responsible for recovery or replacement of the product in the
event of loss or theft. Oceanic, its Authorized International Distributors,
and Authorized Dealers make no other warranties, either express or implied,
orally, or in writing, with respect to any other warranty coverage except
those expressly stated within the preceding paragraphs. Oceanic will not
be held responsible for any agreements orally or in writing with the exception
of those expressly included in this warranty statement. This warranty registration
card and the terms contained herein supercede all statements contained in
any and all owner's guides, instruction cards, or other equipment literature
or catalogs. In no event will Oceanic, its Authorized International Distributors,
and Authorized Dealers be held responsible or liable for any personal injuries
resulting from the use of the covered equipment, or for any other damages,
whether direct, indirect, incidental, or consequential; even if Oceanic has
been advised of such damages. Warranty for the neck seals of the Flex Dry
Suit, and the MAKO battery charger is limited to 90 Days. Warranty does not
extend to damage to the Mako caused by battery leakage.
ALLIANCE SERVICE
AGREEMENT
NOTE: This program allows for routine annual maintenance parts to be provided
at no charge for as long as the owner maintains the terms specified in the
agreement. This program may only be offered by an Authorized Oceanic Alliance
Dealer. Authorized Oceanic Alliance Dealers are Authorized Dealers that commit
to a minimum stocking requirement and service department guidelines , and are
identified on the Authorized Oceanic Dealers listing. Individual dealer participation
in this program is voluntary. A dealer is only obligated to honor service agreements
that they have issued. Any Authorized Oceanic Dealer may, at their option,
honor a service agreement issued by another dealer. Authorized Oceanic Dealers
that are Non-Alliance may also meet all service department guidelines.
Oceanic and your authorized Oceanic Alliance
Dealer hereby extend to you the Alliance Service
Agreement which offers free service parts for
as long as you own your Oceanic product with
annual inspection. This agreement is validated
exclusively by an Authorized Oceanic Alliance
Dealer upon purchase of any Oceanic regulator,
buoyancy compensator and analog gauge. This service
requires and allows the following:
All products must be inspected annually by an
authorized Oceanic Service Technician.
Oceanic and your authorized Oceanic Alliance
Dealer will provide all overhaul service parts
at no charge. This agreement is limited to standard
overhaul replacement parts including o-rings,
high pressure seats, gaskets, diaphragms, low
pressure seats, seals, and any other standard
replacement parts as noted in the current Oceanic
Dealer parts listing.
All labor fees incurred in overhaul service
are the responsibility of the owner of the product
serviced. This includes, but is not limited to
inspection, calibration, battery change, overhaul
or other services performed.
To maintain this Alliance Agreement, you must
show proof of authorized service within the last
12 months through the dealers' verification that
includes the service date. This agreement is
null and void if such regular annual service
is not performed.
This Alliance Agreement is non-transferable
and valid for the life of the original owner.
This Warranty, and Oceanic's liability, is limited
to the replacement parts. Oceanic makes and customer
receives no other warranties or conditions on
parts provided by Oceanic, express, implied,
statutory, or in any communication with customer,
and Oceanic specifically disclaims any implied
warranty of merchantability of fitness for a
particular purpose, In no event will Oceanic
be liable for lost profits, punitive, exemplary,
incidental, consequential or special damages.
In any event, Oceanic's liability shall not exceed
the purchase price of the original equipment.
This Alliance Service Agreement does not apply
to, and Oceanic will have no obligation to replace,
parts with defects or damage caused by misuse,
accident, external causes or installation error.
30-DAY SATISFACTION
GUARANTEE
NOTE: Individual dealer
participation in this program is voluntary.
Oceanic, and the participating Authorized Oceanic
Dealer, will offer at least a store credit for
any Oceanic product, excluding wetsuits, drysuits,
vehicles and apparel, that the purchaser becomes
dissatisfied with the product's function or performance
within 30 days of purchase from an Authorized
Oceanic Dealer.
PRODUCT SPECIFIC
WARRANTIES
This guide is intended only as a convenient reference. Limitations and specific
warranties should be referenced in the specific owner's guide and/or warranty
card.
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PRODUCT CATEGORY
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Regulators
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WARRANTY COVERAGE
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Materials and Craftsmanship
Requires Annual Service
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|
WARRANTY PERIOD
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Two-year from date of
purchase Optional Alliance Service Agreement
|
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EXCEPTIONS
|
LP hoses, swivel or hose
end o-rings, mouthpieces, rubber deterioration,
chrome loss or corrosion
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PRODUCT CATEGORY
|
Buoyancy Compensators
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WARRANTY COVERAGE
|
Materials and Craftsmanship
Requires Annual Service
|
|
WARRANTY PERIOD
|
Two-year from date of
purchase Optional Alliance Service Agreement
|
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EXCEPTIONS
|
Hose end o-rings, hose
fitting corrosion, punctures or cuts
to aircell Snorkel Vests - One-year
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PRODUCT CATEGORY
|
Analog Instruments
|
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WARRANTY COVERAGE
|
Materials and Craftsmanship
Requires Annual Service
|
|
WARRANTY PERIOD
|
Two-year from date of
purchase Optional Alliance Service Agreement
|
|
EXCEPTIONS
|
Plastic gauge faces, rubber
boots, HP hoses, o-rings, batteries
|
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PRODUCT CATEGORY
|
Digital Instruments
|
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WARRANTY COVERAGE
|
Materials and Craftsmanship
Requires Annual Service
|
|
WARRANTY PERIOD
|
Two-year from date of
purchase Optional Alliance Service Agreement
|
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EXCEPTIONS
|
Plastic gauge faces, rubber
boots, HP hoses, o-rings, batteries
|
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PRODUCT CATEGORY
|
Non-Warranty Instrument
Repairs
|
|
WARRANTY COVERAGE
|
Materials and Craftsmanship
|
|
WARRANTY PERIOD
|
One-year from service
|
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EXCEPTIONS
|
Plastic gauge faces, rubber
boots, HP hoses, o-rings, batteries
|
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PRODUCT CATEGORY
|
Masks, Snorkels, Fins
|
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WARRANTY COVERAGE
|
Materials and Craftsmanship
|
|
WARRANTY PERIOD
|
One-year from date of
purchase
|
|
EXCEPTIONS
|
Lifetime guarantee against
blade/foot pocket separation
|
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PRODUCT CATEGORY
|
Wetsuits
|
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WARRANTY COVERAGE
|
Materials and Craftsmanship
|
|
WARRANTY PERIOD
|
One-year from date of
purchase
|
|
EXCEPTIONS
|
Punctures, rips, tears,
normal wear, zipper corrosion
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PRODUCT CATEGORY
|
Drysuits
|
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WARRANTY COVERAGE
|
Materials and Craftsmanship
|
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WARRANTY PERIOD
|
One-year from date of
purchase
|
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EXCEPTIONS
|
Punctures, tears, abuse
90 days only on nick and wrist seals
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PRODUCT CATEGORY
|
Bags
|
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WARRANTY COVERAGE
|
Materials and Craftsmanship
|
|
WARRANTY PERIOD
|
One-year from date of
purchase
|
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EXCEPTIONS
|
Tears, accidents, abuse,
normal wear, corrosion of zippers
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PRODUCT CATEGORY
|
Neoprene Accessories
|
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WARRANTY COVERAGE
|
Materials and Craftsmanship
|
|
WARRANTY PERIOD
|
One-year from date of
purchase
|
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EXCEPTIONS
|
Normal wear and tear
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PRODUCT CATEGORY
|
Mako
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WARRANTY COVERAGE
|
Materials and Craftsmanship
|
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WARRANTY PERIOD
|
One-year from date of
purchase
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EXCEPTIONS
|
Accidental damage, abuse,
battery leakage, modifications by unauthorized
persons
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