Oceanic intends to provide the
original purchaser of its products from Authorized
Oceanic Dealers with defect-free performance
during the specified warranty period.
We receive frequent inquiries about our product
distribution and warranty terms. So that there
may be no misrepresentation of our warranty and
service program terms, we post the exact text
found on the registration forms.
All warranty and service program registrations
require both the dealer's and owner's signatures,
and other specific dealer and product information,
to be valid.
ONLY products purchased from Authorized Oceanic
Dealers are eligible for ANY warranty or service
program coverage.
Products not purchased from an authorized source
MAY NOT be authentic, be complete, have all design
and production updates, meet Oceanic's performance
and quality standards, and may have been tampered
with.
2-Year Limited Warranty
1-Year Limited Warranty
Alliance Service Agreement
30-Day Satisfaction Guarantee
2-YEAR LIMITED WARRANTY
(regulators, buoyancy compensators and instruments)
Oceanic
guarantees, to the original purchaser only,
that the equipment purchased is free of
defects in material and/or workmanship under
normal recreational scuba use for a period
of two years (2) from the date of comsumer purchase
from an Authorized Oceanic Dealer, provided
proper
care and maintenance have been performed as
prescribed by the owner's guide or instruction
card included
with the equipment. Should this product prove
to be defective for any reason (other than
those listed as limitations below) the product
will
be serviced or replaced at Oceanic's sole discretion
at no charge (excluding shipping and handling).
This warranty shall be void if the registration
card is not completed and signed by both the
Authorized Oceanic Dealer and the product Owner,
and registered with Oceanic within 30 days of
purchase.
This warranty shall be void if the equipment
has been tampered with by a person (or persons)
not authorized by Oceanic to perform service,
or if the equipment is used for rental, military
or commercial purposes.
The warranty is non-transferable,and extends
to the original purchaser only. It is void
if the equipment was purchased from anyone
other
than an Authorized Oceanic Dealer. WARRANTY CORRESPONDENCE
All correspondence regarding the equipment covered
by this warranty agreement or in direct reference
to this warranty should be accompanied by a copy
of the original sales receipt and a copy of the
owner's portion of the warranty card.
LIMITATIONS
Warranty does not extend to cover
theft, loss, or damage due to accident, abuse,
tampering,
lack of maintenance, exposure to excessive
temperature, extended sunlight, or deteriorating
chemicals.
Service or modifications by any person or persons
other than an Authorized Oceanic Dealership
voids the warranty. Oceanic will not be responsible
for recovery or replacement of the product
in
the event of loss or theft. Oceanic, its Authorized
International Distributors, and Authorized
Dealers make no other warranties, either expressed
or
implied, orally, or in writing, with respect
to any other warranty coverage except those
expressly stated within the preceding paragraphs.
Oceanic
will not be held responsible for any agreements
orally or in writing with the exception of
those expressly included in this warranty statement.
This warranty registration card and the terms
contained herein supercede all statements contained
in any and all owner's guides, instruction
cards,
or other equipment literature or catalogs.
In no event will Oceanic, its Authorized International
Distributors, and Authorized Dealers be held
responsible or liable for any personal injuries
resulting from the use of the covered equipment,
or for any other damages, whether direct, indirect,
incidental, or consequential; even if Oceanic
has been advised of such damages.
INSTRUMENTS: Warranty does not extend to plastic gauge faces,
rubber boots, HP hoses, O-rings, batteries,
hose fitting corrosion, or chrome loss.
REGULATORS: Warranty does not extend to LP hoses, swivel
or hose end O-rings, mouthpieces, stress
cracks due to spraying with aerosols, rubber
deterioration
due to excessive exposure or lack of maintenance,
chrome loss, or corrosion.
BUOYANCY COMPENSATORS: Warranty does not extend to abrasion, punctures
or cuts to bladder material, or delamination
due to exposure to chlorine exposure.
1-YEAR LIMITED WARRANTY
(masks, snorkels, fins, neoprene accessories,
bags, accessories, wetsuits, drysuits, vehicles,
lighting, apparel and items that have received
a full-factory non-warranty service )
Oceanic guarantees, to the original purchaser
only, that the equipment purchased is free of
defects in material and/or workmanship under
normal recreational scuba use for a period of
one year (1) from the date of consumer purchase
from an Authorized Oceanic Dealer, provided proper
care and maintenance have been performed as prescribed
by the owner's guide or instruction card included
with the equipment. Should this product prove
to be defective for any reason (other than those
listed as limitations below) the product will
be serviced or replaced at Oceanic's sole discretion
at no charge (excluding shipping and handling).
This warranty shall be void if the registration
card is not completed and sent to Oceanic within
30 days of purchase.
This warranty shall be void if the equipment
has been tampered with by a person (or persons)
not authorized by Oceanic to perform service.
The warranty is non-transferable and extends
to the original purchaser only and is void
if the equipment was purchased from anyone
other
than an Authorized Oceanic Dealer.
WARRANTY CORRESPONDENCE
All correspondence regarding the equipment covered
by this warranty agreement or in direct reference
to this warranty should be accompanied by a copy
of the original sales receipt and a copy of the
owner's portion of the warranty card.
LIMITATIONS
Warranty does not extend to cover damage from
accident, abuse, tampering, lack of maintenance,
theft or loss. Service or modifications by any
person or persons other than an Authorized Oceanic
Dealership voids the warranty. Oceanic will not
be responsible for recovery or replacement of
the product in the event of loss or theft. Oceanic,
its Authorized International Distributors, and
Authorized Dealers make no other warranties,
either express or implied, orally, or in writing,
with respect to any other warranty coverage except
those expressly stated within the preceding paragraphs.
Oceanic will not be held responsible for any
agreements orally or in writing with the exception
of those expressly included in this warranty
statement. This warranty registration card and
the terms contained herein supercede all statements
contained in any and all owner's guides, instruction
cards, or other equipment literature or catalogs.
In no event will Oceanic, its Authorized International
Distributors, and Authorized Dealers be held
responsible or liable for any personal injuries
resulting from the use of the covered equipment,
or for any other damages, whether direct, indirect,
incidental, or consequential; even if Oceanic
has been advised of such damages. Warranty for
the neck seals of the Flex Dry Suit, and the
MAKO battery charger is limited to 90 Days. Warranty
does not extend to damage to the Mako caused
by battery leakage.
ALLIANCE SERVICE
AGREEMENT
NOTE: This program allows for routine annual
maintenance parts to be provided at no charge
for as long as the owner maintains the terms
specified in the agreement. This program may
only be offered by an Authorized Oceanic Alliance
Dealer. Authorized Oceanic Alliance Dealers are
Authorized Dealers that commit to a minimum stocking
requirement and service department guidelines
, and are identified on the Authorized Oceanic
Dealers listing. Individual dealer participation
in this program is voluntary. A dealer is only
obligated to honor service agreements that they
have issued. Any Authorized Oceanic Dealer may,
at their option, honor a service agreement issued
by another dealer. Authorized Oceanic Dealers
that are Non-Alliance may also meet all service
department guidelines.
Oceanic and your authorized Oceanic Alliance
Dealer hereby extend to you the Alliance Service
Agreement which offers free service parts for
as long as you own your Oceanic product with
annual inspection. This agreement is validated
exclusively by an Authorized Oceanic Alliance
Dealer upon purchase of any Oceanic regulator,
buoyancy compensator and analog gauge. This service
requires and allows the following:
All products must be inspected annually by an
authorized Oceanic Service Technician.
Oceanic and your authorized Oceanic Alliance
Dealer will provide all overhaul service parts
at no charge. This agreement is limited to standard
overhaul replacement parts including o-rings,
high pressure seats, gaskets, diaphragms, low
pressure seats, seals, and any other standard
replacement parts as noted in the current Oceanic
Dealer parts listing.
All labor fees incurred in overhaul service
are the responsibility of the owner of the product
serviced. This includes, but is not limited to
inspection, calibration, battery change, overhaul
or other services performed.
To maintain this Alliance Agreement, you must
show proof of authorized service within the last
12 months through the dealers' verification that
includes the service date. This agreement is
null and void if such regular annual service
is not performed.
This Alliance Agreement is non-transferable
and valid for the life of the original owner.
This Warranty, and Oceanic's liability, is limited
to the replacement parts. Oceanic makes and customer
receives no other warranties or conditions on
parts provided by Oceanic, express, implied,
statutory, or in any communication with customer,
and Oceanic specifically disclaims any implied
warranty of merchantability of fitness for a
particular purpose, In no event will Oceanic
be liable for lost profits, punitive, exemplary,
incidental, consequential or special damages.
In any event, Oceanic's liability shall not exceed
the purchase price of the original equipment.
This Alliance Service Agreement does not apply
to, and Oceanic will have no obligation to replace,
parts with defects or damage caused by misuse,
accident, external causes or installation error.
30-DAY SATISFACTION
GUARANTEE
NOTE: Individual dealer participation in this
program is voluntary.
Oceanic, and the participating Authorized Oceanic
Dealer, will offer at least a store credit for
any Oceanic product, excluding wetsuits, drysuits,
vehicles and apparel, that the purchaser becomes
dissatisfied with the product's function or performance
within 30 days of purchase from an Authorized
Oceanic Dealer.
PRODUCT SPECIFIC
WARRANTIES
This guide is intended only as a convenient
reference. Limitations and specific warranties
should
be referenced in the specific owner's guide
and/or warranty card.
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PRODUCT CATEGORY
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Regulators
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WARRANTY COVERAGE
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Materials and Craftsmanship Requires Annual Service
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WARRANTY PERIOD
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Two-year from date of purchase Optional Alliance Svc. Agmt.
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EXCEPTIONS
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LP hoses, swivel or hose end o-rings, mouthpieces, rubber deterioration, chrome loss or corrosion
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PRODUCT CATEGORY
|
Buoyancy Compensators
|
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WARRANTY COVERAGE
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Materials and Craftsmanship Requires Annual Service
|
|
WARRANTY PERIOD
|
Two-year from date of purchase Optional Alliance Svc. Agmt.
|
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EXCEPTIONS
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Hose end o-rings,
hose fitting corrosion, punctures
or cuts to aircell Snorkel Vests - One-year
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PRODUCT CATEGORY
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Analog Instruments
|
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WARRANTY COVERAGE
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Materials and Craftsmanship Requires Annual Service
|
|
WARRANTY PERIOD
|
Two-year from date of purchase Optional Alliance Svc. Agmt.
|
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EXCEPTIONS
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Plastic gauge faces, rubber boots, HP hoses, o-rings, batteries
|
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PRODUCT CATEGORY
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Digital Instruments
|
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WARRANTY COVERAGE
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Materials and Craftsmanship Requires Annual Service
|
|
WARRANTY PERIOD
|
Two-year from date of purchase Optional Alliance Svc. Agmt.
|
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EXCEPTIONS
|
Plastic gauge faces, rubber boots, HP hoses, o-rings, batteries
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PRODUCT CATEGORY
|
Non-Warranty Instrument Repairs
|
|
WARRANTY COVERAGE
|
Materials and Craftsmanship
|
|
WARRANTY PERIOD
|
One-year from service
|
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EXCEPTIONS
|
Plastic gauge faces, rubber boots, HP hoses, o-rings, batteries
|
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PRODUCT CATEGORY
|
Masks, Snorkels, Fins
|
|
WARRANTY COVERAGE
|
Materials and Craftsmanship
|
|
WARRANTY PERIOD
|
One-year from date of purchase
|
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EXCEPTIONS
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Lifetime guarantee against blade/foot pocket separation
|
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PRODUCT CATEGORY
|
Wetsuits
|
|
WARRANTY COVERAGE
|
Materials and Craftsmanship
|
|
WARRANTY PERIOD
|
One-year from date of purchase
|
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EXCEPTIONS
|
Punctures, rips, tears, normal wear, zipper corrosion
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PRODUCT CATEGORY
|
Drysuits
|
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WARRANTY COVERAGE
|
Materials and Craftsmanship
|
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WARRANTY PERIOD
|
One-year from date of purchase
|
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EXCEPTIONS
|
Punctures, tears, abuse 90 days only on nick and wrist seals
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PRODUCT CATEGORY
|
Bags
|
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WARRANTY COVERAGE
|
Materials and Craftsmanship
|
|
WARRANTY PERIOD
|
One-year from date of purchase
|
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EXCEPTIONS
|
Tears, accidents, abuse, normal wear, corrosion of zippers
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PRODUCT CATEGORY
|
Neoprene Accessories
|
|
WARRANTY COVERAGE
|
Materials and Craftsmanship
|
|
WARRANTY PERIOD
|
One-year from date of purchase
|
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EXCEPTIONS
|
Normal wear and tear
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PRODUCT CATEGORY
|
Mako
|
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WARRANTY COVERAGE
|
Materials and Craftsmanship
|
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WARRANTY PERIOD
|
One-year from date of purchase
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EXCEPTIONS
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Accidental damage, abuse, battery leakage, modifications by unauthorized persons
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